Terms and Conditions

Our name is the Australian Retired Persons Association (SA) Inc
We trade under the name ARPA active over 50s

Office Hours: 10am to 4pm CST, Tuesday – Friday, excluding South Australian public holidays.
The office is located at Level 4, 25 Leigh Street, Adelaide.
Phone number is 08 8211 9711; Our Fax number is 08 8211 9244

Email: info@arpasa.asn.au

Postal address is:
PO Box 8247 Station Arcade
ADELAIDE SA 5000

ABN: 93 661 993 592

Purchases

All transactions are processed in Australian dollars.
Postage is not included in the purchase price of an item.
If postage is not paid, items can be collected from the office (see hours of business).
Card payments by Visa and Mastercard only.

Delivery Policy

All merchandise, tickets and publications are sent via Australia Post.
All orders are processed promptly.
Theatre tickets are mailed as soon as they become available.
Receipts are not issued. However, customers will be emailed a confirmation after placing any order.
New members will receive an information packet that includes a name tag with their membership number and date joined.

Refund Policy

ARPA is not able to give refunds on tickets purchased in advance for a performance or outing. If you are unable to attend a performance, we suggest you pass your tickets on to another person.
ARPA only gives refunds on membership in exceptional circumstances. If you wish a refund on your membership, it will be necessary to contact the office in the first instance and all such requests will be considered by the ARPA Council at their next meeting.

Website Security Policy

When purchasing through ARPA, card details are submitted through a secure server using eWay and our bank.
No electronic card details are held by the Association.
ARPA will not share your details with any third party.